1. Introduction & Developer Identity
Welcome to Ai School Management App. This Privacy Policy outlines how we ("we", "us", or "our"), the developer of the Ai School Management App mobile application and school management ERP, collect, use, protect, and handle your personal and institutional data. We are committed to protecting the privacy of educational institutions, administrators, teachers, parents, and students. By downloading, installing, or using the Ai School Management App or accessing our website at https://aischoolapp.in, you consent to the data practices described in this policy.
2. Information We Collect
To provide a complete and functional School ERP experience, we collect information provided directly by school administrators, teachers, and parents, as well as data automatically gathered by the app. This includes:
- School & Institutional Information: School name, address, affiliation details, official contact numbers, and billing details.
- User Profile Data: Names, registered email addresses, phone numbers, and profile photos of school administrators, staff, teachers, parents, and students.
- Student & Academic Records: Full names, roll numbers, classes/sections, attendance logs, academic marks/grades, progress reports, and Transfer Certificates.
- Media, Photos, & Camera Access: The app requests permissions to access your device's Camera and Storage. This is strictly used to capture or upload student profile pictures, take staff attendance pictures, and attach educational materials. These files are securely transmitted directly to our encrypted servers.
- Device & Usage Data: Technical logs including IP addresses, device models, OS versions, unique notification tokens, and application crash reports to ensure performance stability.
3. Device Permissions We Require
To facilitate active ERP features on Android and iOS devices, our application may prompt you for the following sensitive permissions:
- Camera Permission: Required to take student profile pictures, capture QR codes, and register staff attendance.
- Storage / Media Files Permission: Required to upload files (such as student directories in Excel format, class circulars in PDF) and save generated assets (like admit cards or mark sheets) to your device.
- Notification Permission: Required to send instant push notifications regarding student attendance updates, exam reminders, fee alerts, and administrative notices.
4. How We Use Your Data
We utilize the collected information for vital school administrative, educational, and communication purposes, specifically to:
- Create and authenticate secure school administrator, teacher, parent, and student accounts.
- Automate attendance logging and send real-time absent/present alerts to parents via SMS and WhatsApp.
- Process and track school fee collections, generate digital fee ledgers, and dispatch friendly automated payment reminders.
- Render and print student admit cards, Transfer Certificates, exam seating plans, and academic report cards in bulk.
- Diagnose technical glitches, upgrade system performance, and safeguard our servers against unauthorized access.
5. Data Sharing & Third-Party Services
We strongly believe in data sovereignty. We DO NOT sell, rent, trade, or share your school's or students' personal data with any third-party organizations for advertising or marketing campaigns. Data is only shared with trusted service providers to perform specific operational actions on our behalf:
- Database & Hosting Providers: Our databases and storage buckets are hosted on secure, encrypted cloud servers (like Google Cloud Platform and Firebase) located in secure Indian data centers to comply with local data protection guidelines.
- Communication Gateways: Phone numbers and messages are transmitted to certified SMS and WhatsApp Business API gateways solely to deliver automated school alerts, attendance warnings, and fee notices.
- Payment Processors: When schools or parents process fee payments online, transaction details are routed through PCI-DSS compliant payment gateways.
6. Data Security & Retention
We employ industry-leading physical, technical, and administrative security measures to protect school databases from unauthorized access, leakage, loss, or alteration. All sensitive information (including passwords and financial ledgers) is encrypted during transit (via HTTPS/TLS) and at rest. We retain your institutional data for as long as your school maintains an active account with us. If a school terminates its service, all data is permanently purged according to our data deletion schedule.
7. Your Data Rights & Deletion (Play Store Compliant)
We fully support your right to control your personal and student data. In accordance with Google Play Store Developer Policies, users and administrators have the absolute right to request the permanent deletion of their account and all associated data at any time. To purge your records:
- You can submit a formal deletion request via email directly to our official developer inbox: aischoolapp001@gmail.com.
- Our support team will verify the request through your registered email address and contact number to protect against unauthorized deletions.
- Once verified, all databases, media files, student rosters, and billing logs are permanently erased from our production servers in 7-10 business days.
- For a detailed walk-through of the process and timeline, please visit our dedicated Data Deletion Instructions Page (https://aischoolapp.in/data-deletion-instructions).
8. Contact Us & Developer Information
If you have any questions, feedback, or concerns regarding this Privacy Policy or our data safety standards, please contact us. We are always ready to assist you:
- Official Contact Email: aischoolapp001@gmail.com
- Support & Helpline Phone: +91 8709700542
- Website: https://aischoolapp.in